When you use AIXcel, we collect: your name and email address, your business name and trade, your location, payment information (processed securely by Stripe — we never see your card details), and usage data about how you interact with the app.
We use your data to: personalise your AI-generated content, process your subscription payments, send you your daily content emails, improve our AI models (using anonymised data only), and communicate with you about your account.
Your business details (name, trade, location, tone) are sent to AI providers to generate your personalised content. This data is used only for content generation and is not shared with third parties for marketing purposes.
Your data is stored on secure servers hosted in Australia and the United States. We use industry-standard encryption and security practices.
We use the following third-party services: Stripe (payment processing), Groq (AI content generation), SendGrid (email delivery), and Netlify (website hosting). Each has their own privacy policy.
Under Australian Privacy Act 1988, you have the right to access your personal information, correct inaccurate data, and request deletion of your data. To exercise these rights, email aj@aixcel.net.
Our website uses minimal cookies for functionality (keeping you logged in) and analytics (understanding how people use the site). No advertising cookies are used.
We retain your data for as long as your account is active. When you cancel, we delete your personal data within 90 days, except where required by law to retain it longer.
Privacy questions? Email aj@aixcel.net. We take privacy seriously and will respond within 2 business days.